Email: sales@smartstorage.ie
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Contact No: 01-9203956

Customer Service

Installing an Under Stairs Storage Unit

Customer Service

We’re here to help

Our Customer Service team are here to help with any queries. We are delighted to have a 96% customer satisfaction rating. If you would like to contact our Customer Service team, simply fill out the form below and we will be in touch within 48 hours.

FAQs
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Customer Service Enquiry Form

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Customer Service FAQs

Please complete the Customer Service Enquiry Form above or call our team on 01-9203956 between the hours of 9am and 6pm, Monday to Friday.

Our opening hours are 9am – 6pm, Monday to Friday. If you would like to get in touch outside of these hours please fill in the Customer Service Enquiry Form above and we will reply within 48 hours.                                

Our drawers are easily removable, for a step by step guide follow the YouTube video below.

Our under stairs and attic storage units that are supplied and fitted come with a 2 year warranty on supply and installation. Our flat pack understairs and attic storage units are provided with a two-year product guarantee.

Our units are factory sprayed matte white and can be painted over to match the colour scheme of your house or left as is. If painting your unit we recommend using a water based paint.

When cleaning the unit we recommend not to use any harsh chemicals such as bleach. Some water and washing up liquid is best. 
Top tip: Keep a packet of baby wipes in one of the drawers for a quick wipe down of any fingerprints or marks.

After the fitting our fitter will remove any waste materials that he brought with him. Any waste removed from beneath your stairs will be left neatly outside for the customer to dispose of as we do not hold a waste removals licence. Should you have any area specifically you would like the waste left please advise the fitter upon his arrival.

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What Are Our Customers Are Saying

We have a Trust Score of 4.9/5 on TrustPilot based on 418 reviews as of August 2022

“Great experience all round using Smart Storage, initial conversation with Gavin, easily booked and choice of the date even months in advance of install date. Installation itself carried out by Stephen, arrived at 8am, got to work straight away, done and all before 12 and a pleasure to deal with. Would highly recommend Smart Storage for quality and customer service.”
Keith
“What a fantasic company from start to finish.. from sales to installation. Highly recommend this company, great product and love my new understairs storage. Money well spent. :)”
Lorraine
“Great service. They were able to give me an appointment within a couple of weeks, and I was amazed by how quick the process was – only a couple of hours. The fitter (Sasha) was polite and helpful, and the end product is super useful, and even better, avoids wasting any space. Would highly recommend.”
Debbi