Contact No: 01-9203956

Customer Service

Installing an Under Stairs Storage Unit

Customer Service

We’re here to help

Our Customer Service team are here to help with any queries. We are delighted to have a 96% customer satisfaction rating. If you would like to contact our Customer Service team, simply fill out the form below and we will be in touch within 48 hours.

Customer Service Enquiry Form

  • Max. file size: 10 MB.

We will use the information supplied in accordance with GDPR regulations. For further information, please read our privacy policy.

Customer Service FAQs

Please complete the Customer Service Enquiry Form above or call our team on 01-9203956 between the hours of 9am and 6pm, Monday to Friday.

Our opening hours are 9am – 6pm, Monday to Friday. If you would like to get in touch outside of these hours please fill in the Customer Service Enquiry Form above and we will reply within 48 hours.                                

Our drawers are easily removable, for a step by step guide follow the YouTube video below.

Our under stairs and attic storage units that are supplied and fitted come with a 2 year warranty on supply and installation. Our flat pack understairs and attic storage units are provided with a two-year product guarantee.

Our units are factory sprayed matte white and can be painted over to match the colour scheme of your house or left as is. If painting your unit we recommend using a water based paint.

When cleaning the unit we recommend not to use any harsh chemicals such as bleach. Some water and washing up liquid is best. 
Top tip: Keep a packet of baby wipes in one of the drawers for a quick wipe down of any fingerprints or marks.

After the fitting our fitter will remove any waste materials that he brought with him. Any waste removed from beneath your stairs will be left neatly outside for the customer to dispose of as we do not hold a waste removals licence. Should you have any area specifically you would like the waste left please advise the fitter upon his arrival.

Don’t see your question answered here? Get In Touch!